Only 1st place counts in sales!
The vice seller is the first loser!
Successful salespeople are so-called mouth workers, which doesn’t mean that they talk to their customers in depth. They are successful because they see people in their customers and can listen well. They talk less because they listen more because they know that their customers are not homo economics who only make rational decisions and charge the cheapest price.
Customers buy the complete emotional package consisting of product/service, seller and company (= service/guarantee/cost-benefit ratio). Dedicated sellers deliver this to them because they let their customers feel how important it is to them to work together.
Successful salespeople are not born, they are trained to do so, with emotional and professional competence. That is what our coaching offer stands for. It applies to: